Frequently asked questions
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How many properties can I track in Visual
Rental Pro? Unlike some property management software products, Visual Rental Pro (VRP) does NOT artificially limit you to a pre-defined number of properties (or reservations) that can be entered into the system. The only limit is the amount of available diskspace on your server or PC. And because each reservation uses a nominal amount of diskspace, VRP can easily accommodate even the largest rental property business portfolio. How many users can access the system at the same time? VRP can be used as either a stand alone system on one PC or it can be used by multiple users simultaneously on a network. For multi-user sites, the data is located on a specific server/volume and is accessed by all authorized users. Although it is not uncommon to have a dozen or more users accessing the system at the same time, the exact number of simultaneous users is based on the network configuration, particularly the ability to handle network data traffic. Can Rental Pro be tailored to meet my company's unique business requirements? M/K Systems, Inc. consulting services group can tailor fit VRP to match each company's unique requirements and business practices; from simple screen and report modifications to additional modules, such as interfaces to other business systems. How many seasonal rate timeframes can be defined? Up to 6 different seasonal rate timeframes can be defined for the current year and for next year. For example, a rental property management company can have a 3 seasonal rate year; a spring season, an in-season (mid summer), and fall season. For each of the seasons, you specify the start date and end date that define that season. The number of seasons can be changed for following years. This allows companies to move from a 4 season year for the current year to a 5 season year for the following year without adversely impacting reservation information already taken for the following year. Also available is the option of specifying a rate for each day of the year if your company requires additional flexibility when pricing your properties. Finally, override rates are available to allow you to make any rental price changes to those costs calculated by the system. Our rental property company charges a processing fee for each reservation. Does Visual Rental Pro support processing fees? The system administrator defines a reservation processing fee amount. When a reservation is added into the system, this fee is added to the cost of the total reservation charges. The total charges include the weekly rent, rental items (linens, TVs, beach equipment, ...), sales and lodging taxes, security deposit, and the processing fee. Perspective renters frequently request properties that are not available when they wish to vacation. Can Visual Rental Pro locate available properties for a given week? The Quick Find feature allows the user to quickly locate properties that meet the perspective renter's requirements with a few simple clicks of the mouse. Using the amenity descriptive codes, location (oceanfront, oceanside, ...), sleep capacity and current reservation information, the user can display a list of properties that fit the renter's search criteria. For example, Quick Find can easily locate properties that match the following criteria: "What oceanfront properties that rent from Sunday to Sunday, sleep at least 10, has a private pool and access to tennis courts, has a hot tub, and is located in Corolla, Nags Head, or Pine Island are available from August 11 to the 18th?" Simply click on the appropriate search parameters and let VRP find it fast. Our company offers renters the ability to rent linens, baby furniture, beach items, and other items for their stay. Does Visual Rental Pro track rental items? Yes. Simply add the rental items (and services such as a cleaning charge) you offer to renters to the rental equipment table along with the weekly rental amount (or charge). Then, when making a reservation, click on the rental equipment option to select items the renter wishes to use. The rental charges are added to their bill. We currently offer property rentals for both short term, weekly, and extended stay visits. How are rental property rates addressed by Visual Rental Pro? For each property, a daily, weekly, additional day, and monthly rate charge can be specified. Based on the duration of the renter's stay, the appropriate rate is used. For a 3 night stay, the daily rate charge is multiplied by 3. For week long stays, the weekly rate is used. A duration of more than 1 week but less than 2 weeks, the weekly rate is added to the total of the additional day (additional day's beyond a week) charge times the number of days beyond 1 week. Likewise, for those reservations spanning more than one rental season, Rental Pro calculates the renter's cost using rates within both time periods. We have more than six rental seasons in a year. In fact, we are located in a skiing area and we charge more for weekend stays and slightly less for weekday stays. Can Visual Rental Pro handle our situation? Yes. For those companies whose number of seasons exceeds 6 in a year, you can use the ANNUAL RATES method to price your properties. This ANNUAL RATES method allows the user to specify a daily rate for any and every day of the calendar year. This way, the user can specify higher rates for weekends, less for weekdays, and perhaps more for holidays or peak seasons in your area. What support is available to Visual Rental Pro users? Annual software support agreements are available. Annual support includes updates to Visual Rental Pro during the year. |
email questions to: info@rentalpro.com
M/K Software
P.O. Box
1152
VA
Beach VA
23451
info@rentalpro.com